My husband went in to Dr. Benson's office after waiting three weeks for an appointment due to pain in his hip/buttocks. We saw Vickie who seemed very smart and got a nerve test from the tech. Dr. Benson put two nerve test needles in my but never touched me to find out what my problem was. I was ordered to go to a physical therapist who saw me but he made the pain worse. Paul continued to get worse and worse. I called 3 weeks after I saw Vickie and Dr. Benson and the P.T., with a plea for help as Paul now was in severe pain. We physically went to the office to show them that Paul now was using a cane and barely walking and was in severe pain. We asked for help from Vickie (two days before her vacation) or Dr. Benson. We were told "they both were too busy to help us" until our appointment 2 1/2 weeks from then. Benson was too busy for a month. These people have no compassion. I went on line and found Dr. Davis with Northern AZ. Orthopedic. Dr. Davis saw Paul the next day and was told it was his bursa/bursitis. Dr. Davis gave him 80 ml. steroid. Within 6 hours, Paul was not using a crutch and the next day although the hip was weak the pain was gone. I give Dr. Benson's office no stars as they totally failed their patient both in finding what the problem was and they are totally uncaring to their patient. I hope they learn something from this post. I called and talked with a medical assistant and told her why I was cancelling. There was no apology. I asked her if she would pass this on and she said that she would. Note, I was not allowed to post this unless I gave them one star! Strange???
My husband went in to Dr. Benson's office after waiting three weeks for an appointment due to pain in his hip/buttocks. We saw Vickie who seemed very smart and got a nerve test from the tech. Dr. Benson put two nerve test needles in my but never touched me to find out what my problem was. I was ordered to go to a physical therapist who saw me but he made the pain worse. Paul continued to get worse and worse. I called 3 weeks after I saw Vickie and Dr. Benson and the P.T., with a plea for help as Paul now was in severe pain. We physically went to the office to show them that Paul now was using a cane and barely walking and was in severe pain. We asked for help from Vickie (two days before her vacation) or Dr. Benson. We were told "they both were too busy to help us" until our appointment 2 1/2 weeks from then. Benson was too busy for a month. These people have no compassion. I went on line and found Dr. Davis with Northern AZ. Orthopedic. Dr. Davis saw Paul the next day and was told it was his bursa/bursitis. Dr. Davis gave him 80 ml. steroid. Within 6 hours, Paul was not using a crutch and the next day although the hip was weak the pain was gone. I give Dr. Benson's office no stars as they totally failed their patient both in finding what the problem was and they are totally uncaring to their patient. I hope they learn something from this post. I called and talked with a medical assistant and told her why I was cancelling. There was no apology. I asked her if she would pass this on and she said that she would. Note, I was not allowed to post this unless I gave them one star! Strange???