Ulta Beauty

I have taken my wife to this Ulta for the last few years as this is the closest one near us. She is a VIP member with Ulta. She loves the company and member system tremendously. Unfortunately there are few cons that we have both noticed at this particular location. Employees are always talking with each other instead of offering customers for assistance. There have been many occasions where she has asked if they had a product that was not on the shelf and was immediately met with no we are out of stock, the least they can do is offer to locate it at another store, but they dont. A major issue we both noticed over several visits is that they are always out of stock and shelves are always empty. Not sure what's going on there but it's crazy how that's become a trend here. The store is also somewhat dirty, trash cans at the makeup stations are always over flowing and testers are always shattered, gross or missing . My wife has taken to ordering online which is sad considering she buys a lot of makeup, and waiting for shipping isn't always ideal. Hope the company can clean up this location.