Cobblestone Auto Spa - Surprise

Horrible service and overpriced. We've given them chance after chance and disappointed every time. Last time going there. They told us 2 hours for detail. Detail, meaning clean everything. Equinox, not huge vehicle. After 3.5 hours they just started wax. We walk over to see how much longer, the only things done: drive through wash, wiped down inside. Engine was supposed to be clean.. not done. Door jams all still filthy. Floor mats not clean. We watched the car sit for an hour not being touched by anyone. They promise they'll take care of it. Drive it around back to spray engine. Bring it back, try to hustle now to get it done, you know, the detail stuff..... They flag us over to check it. Still wax all over, over spray and dirt in door frames still, they hand my husband a rag to wipe it himself!!! Of course all the while giving excuses on why it's not done and how busy they are, etc. When we pulled in, the intake people were expressing how we came on the perfect Saturday because they were so slow. Overall dissatisfied and overcharged. Do not recommend and will not return.

I got gifted a full exterior car detailing, every one I was helped by was very polite and professional. They ended up cleaning the interior of my car for free and doing a very good job. The younger African American man that helped me when I was getting my car back was very, very polite. The manager should give him props, if it helps I had a 2015 black dodge charger that got done around 6pm on 1/15/18.